Professional Development for Public Service

A center within the School of Public Affairs in the College of Public Service and Community Solutions, Bob Ramsey Executive Education is dedicated to improving the effectiveness of the people and organizations that serve communities. Through the center's programs and seminars, public service professionals can enhance their management and leadership competencies and can earn the Certified Public ManagerĀ®, Certified Municipal Clerk, or Master Municipal Clerk credential. The center also assists state, county, municipal, and tribal organizations with the implementation of their staff development initiatives.

 

Linda Hess, M.Ed., CPM
Linda Hess, M.Ed., CPM
Operations Manager
Phone: (602) 496-1305
[email protected]

Linda has been with Bob Ramsey Executive Education since 2007 and at ASU since 2006. In addition to her responsibilities as Operations Manager, Linda is the Institute Director for the Municipal Clerks Institute and Municipal Clerks Academy. She also manages the Management and Leadership Institute. Linda earned two degrees from ASU: a Bachelor of Interdisciplinary Studies in Business Management and Public Administration/Public Management and a Master of Higher and Postsecondary Education.

 

Dr. Michelle Hill
Dr. Michelle Hill
Program Manager
Phone: (602) 496-1306
[email protected]

Michelle is a Program Manager for Bob Ramsey Executive Education and manages the Online Certified Public Manager Programs. Michelle holds a Bachelor of Arts from Illinois State University, a Masters from the University of New Mexico, and a PhD from Arizona State University.

 

    

 

    Sara Villalobos
    Program Manager
    Phone: (602) 496-0116
    [email protected]

With more than a decade of professional experience, Sara Villalobos has built a versatile background in program coordination, communications, and organizational support across higher education, professional services, and nonprofit sectors. She is recognized for designing and implementing effective systems and for approaching challenges with a balance of creativity and practicality. Throughout her career, Sara has demonstrated the ability to adapt to new environments, collaborate with diverse stakeholders, and keep broader organizational priorities in focus. These skills allow her to support both the immediate needs of the programs she manages and the long-term vision of the institutions she serves. Sara earned her Bachelor of Fine Arts in Studio Arts from Northern Arizona University, where she cultivated her creative mindset and problem-solving skills. She now brings that foundation to her role as Program Manager of the Certified Public ManagerĀ® program at Bob Ramsey Executive Education within the School of Public Affairs at Arizona State University, where she is dedicated to the mission of strengthening the effectiveness of public service leaders and organizations