Start and End Dates:
Time: 12:30-4:30 p.m.
Registration Information: Register Now
Registration Fee: $150
$135
Location: ASU SkySong, Scottsdale

Do your people focus more on what's wrong with the way it is or on what they want more of?  Do you see people stuck in a problem or do they quickly shift into a solutions oreintation? This is how you know where they are vs. where they need to be.  What are the Ineffective Questions you ask do for your personal sense of confidence, of self-esteem? Where do they cause your focus to be? If you were consistently asked questions such as these, how would it impact your energy level?  Learn about Kotter's 8 step change process, impact of change, the effective questions to ask, and the questions that work.

Facilitator

Kim Humphrey is a retired 32 year veteran of the Phoenix Police Department. He is currently a consultant on public safety technology, change management, and leadership. In his last three years with the Phoenix police department, he oversaw the replacement of the Records Management System, integrating and modernizing all of the data and business processes.  Prior to this he was the commander of the Communications Bureau, responsible for 911 and dispatching for the city of Phoenix.  Prior to this he was commander over the Professional Standards Bureau for approximately three years, responsible for internal investigations and audits.  Previously he spent three years as the Commander of the Public Affairs Bureau.   More...

Who Should Attend

Management and Leadership Institute seminars provide a unique opportunity for administrators, managers, and leaders from all levels of federal, state, county, tribal, and local government to learn and develop together. Although the topic will be explored through the lens of the public sector, the concepts discussed in this seminar are applicable to other sectors as well.

More Information

Linda Hess
602-496-1305
Linda.Hess@asu.edu